Privacy Policy

This Privacy Policy explains how DreamNeck Pillow (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website at dreamneckpillow.co.uk (the “Site”).

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who we are

We operate DreamNeck Pillow, a content and affiliate website providing information and offers related to sleep, comfort and home products (including ergonomic pillows and similar items).

If you have any questions about this Policy, you can contact us at:

Email: hello@dreamneckpillow.co.uk
Legal business name: Tibor Erdesz se.

2. Information we collect

2.1 Information you provide voluntarily

We may collect information that you provide directly to us, for example when you:

• Contact us via email or a contact form (such as your name, email address and the content of your message)
• Subscribe to a newsletter (such as your name and email address)
• Provide any other information through forms or by contacting us

2.2 Automatically collected information

When you visit our Site, certain information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or page
• Pages you visit on the Site and the time spent on them
• Approximate location (for example, country or city), based on your IP address

This information is typically collected through cookies and similar technologies.

3. Cookies and similar technologies

We use cookies and similar technologies in order to:

• Improve the performance and security of the Site
• Understand how visitors use the Site
• Remember certain preferences (such as language)
• Track performance of affiliate links and marketing campaigns

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the Site.

4. How we use your information

We may use the information we collect for the following purposes:

• To operate, maintain and improve the Site
• To respond to your enquiries and provide customer support
• To send you newsletters or promotional emails if you have opted in
• To analyse usage of the Site and improve our content and offers
• To monitor and prevent fraud or misuse of our services
• To comply with legal obligations

5. Third-party services and affiliate links

Our Site may contain links to third-party websites, including merchants and affiliate partners. When you click on these links or make a purchase on a third-party site:

• You will be subject to the privacy policy and terms of that third-party site, not ours.
• Third parties (such as affiliate networks, analytics providers or advertising partners) may set their own cookies and collect information about you, such as which pages you viewed or which products you purchased.

We do not control and are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

6. Legal bases for processing (EEA/UK visitors)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:

• Consent – for example, when you sign up for a newsletter or accept non-essential cookies.
• Legitimate interests – to operate and improve our Site, prevent abuse, and understand how users interact with our content.
• Legal obligation – when we are required to keep certain records for tax, accounting or legal reasons.

7. Data sharing

We do not sell your personal data.

We may share your data with:

• Service providers who help us operate the Site (for example, hosting providers, email newsletter services, analytics tools)
• Affiliate networks and tracking platforms, to record commissions and track conversions
• Authorities or legal advisors, when required by law or to protect our legal rights

8. Data retention

We retain your information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Email/contact form data: typically kept for as long as needed to handle your enquiry and for a reasonable period afterwards.
• Newsletter subscription: retained until you unsubscribe.
• Analytics data: retained according to the settings of our analytics provider(s).

9. Your rights (EEA/UK visitors)

If you are in the EEA or UK, you have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to request correction (rectification)
• The right to request deletion (erasure)
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@dreamneckpillow.co.uk. We may need to verify your identity before responding.

You also have the right to lodge a complaint with your local data protection authority.

10. Children’s privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove such information.

11. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after such changes means you accept the revised Policy.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@dreamneckpillow.co.uk
Website: https://dreamneckpillow.co.uk